What Will We Do Next
Thank you for providing us with your feedback.
We understand that we may not always get things right first time, but we are committed to working with you to resolve any complaint.
All complaints are documented within our Quality Management System and we will formally write to you within 3 working days to formally acknowledge receipt of your complaint. We will then tell you what actions have been taken to resolve the problem, or let you know when you can expect a full response.
Kind regards,
Customer Services, SYNLAB Laboratory Services
This notification does not formally acknowledge receipt of your complaint – a separate email from our Customer Services team will confirm receipt.
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